{"id":2575,"date":"2018-05-29T11:13:24","date_gmt":"2018-05-29T11:13:24","guid":{"rendered":"https:\/\/almasnav.com\/%d8%b3%d9%88%d8%a7%d9%84%d8%a7%d8%aa-%d9%85%d8%aa%d8%af%d8%a7%d9%88%d9%84\/"},"modified":"2023-10-14T09:45:50","modified_gmt":"2023-10-14T09:45:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/almasnav.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2575\" class=\"elementor elementor-2575 elementor-14\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f8135d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f8135d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1cd89e8\" data-id=\"1cd89e8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47228a6 elementor-widget elementor-widget-cz_image\" data-id=\"47228a6\" data-element_type=\"widget\" data-widget_type=\"cz_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div class=\"cz_image clr cz_image_no_fx center_on_mobile\">\r\n\r\n\t\t\t<div>\r\n\r\n\t\t\t\t<div class=\"cz_image_in\">\r\n\r\n\t\t\t\t\t<div class=\"cz_main_image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"360\" height=\"600\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;360&#39;%20height=&#39;600&#39;%20viewBox%3D&#39;0%200%20360%20600&#39;%2F%3E\" data-czlz data-src=\"https:\/\/almasnav.com\/wp-content\/uploads\/2018\/07\/q.jpg\" class=\"attachment-full size-full wp-image-1120\" alt=\"\" data-srcset=\"https:\/\/almasnav.com\/wp-content\/uploads\/2018\/07\/q.jpg 360w, https:\/\/almasnav.com\/wp-content\/uploads\/2018\/07\/q-180x300.jpg 180w\" data-sizes=\"(max-width: 360px) 100vw, 360px\" \/><\/div>\r\n\r\n\t\t\t\t\t<div class=\"cz_hover_image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"360\" height=\"600\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;360&#39;%20height=&#39;600&#39;%20viewBox%3D&#39;0%200%20360%20600&#39;%2F%3E\" data-czlz data-src=\"https:\/\/almasnav.com\/wp-content\/uploads\/2018\/07\/q.jpg\" class=\"attachment-full size-full wp-image-1120\" alt=\"\" data-srcset=\"https:\/\/almasnav.com\/wp-content\/uploads\/2018\/07\/q.jpg 360w, https:\/\/almasnav.com\/wp-content\/uploads\/2018\/07\/q-180x300.jpg 180w\" data-sizes=\"(max-width: 360px) 100vw, 360px\" \/><\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb8946 elementor-widget elementor-widget-cz_title\" data-id=\"6bb8946\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa czico-006-speech-bubble-with-text-lines\"><\/i><div class=\"cz_wpe_content\"><h4><span style=\"font-family: Arial;\">ask us<\/span><\/h4><p><span style=\"color: #666666; font-family: Arial;\">Quick contact form<\/span><\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e6878c elementor-widget elementor-widget-cz_contact_form_7\" data-id=\"4e6878c\" data-element_type=\"widget\" data-widget_type=\"cz_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_cf7 clr\">\r\n\t\t\t<div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2645-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2575#wpcf7-f2645-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2645\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2645-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"your name (*)\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"your email (*)\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"your subject (*)\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"your message\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-aa967b1\" data-id=\"aa967b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1c0a88 elementor-widget elementor-widget-cz_title\" data-id=\"a1c0a88\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_smart_fs cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_content\"><span class=\"cz_line_side_solo\">_<\/span><div class=\"cz_wpe_content\"><h3><span style=\"font-size: 36px; font-family: Arial;\">Do you have any questions?<\/span><\/h3><p><span style=\"font-size: 18px; color: #aaaaaa; font-family: Arial;\">Feel free to contact us<\/span><\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57379ab elementor-widget elementor-widget-cz_title\" data-id=\"57379ab\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><p><span style=\"font-size: 18px; color: #666666; font-family: Arial;\">Please read the following questions and if you don't find your answer, send us the form, we will answer you as soon as possible.<\/span><\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc0c389 elementor-widget elementor-widget-cz_title\" data-id=\"bc0c389\" data-element_type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_smart_fs cz_mobile_text_center cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-question\"><\/i><div class=\"cz_wpe_content\"><h4><span style=\"font-family: Arial;\">Frequently Asked Questions<\/span><\/h4><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5194a1 elementor-widget elementor-widget-cz_accordion\" data-id=\"e5194a1\" data-element_type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div data-arrows='{\"open\":\"fa fa-angle-down\",\"close\":\"fa fa-angle-up\"}' class=\"cz_acc clr cz_acc_toggle cz_acc_first_open\"><div><div class=\"elementor-repeater-item-38f161a\"><span class=\"cz_acc_child\"><div>How can we know the status of our load?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p><span style=\"font-family: Arial;\">By sending an email to the customer affairs unit at the address: crm@almasnav.com<\/span><\/p><\/div><\/div><div class=\"elementor-repeater-item-e2cd101\"><span class=\"cz_acc_child\"><div>How can we send our inquiry?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p><span style=\"font-family: Arial;\">through the following link:<\/span><\/p><ul><li><span style=\"font-family: Arial;\"><strong><a href=\"https:\/\/almasnav.com\/en\/inquiry\/\">Inquriy<\/a><\/strong><\/span><\/li><\/ul><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e596508 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e596508\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ed5ae00\" data-id=\"ed5ae00\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8069a51 elementor-widget elementor-widget-cz_gap\" data-id=\"8069a51\" data-element_type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ask us Quick contact form _ Do you have any questions? &#8230; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2575","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/almasnav.com\/en\/wp-json\/wp\/v2\/pages\/2575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/almasnav.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/almasnav.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/almasnav.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/almasnav.com\/en\/wp-json\/wp\/v2\/comments?post=2575"}],"version-history":[{"count":12,"href":"https:\/\/almasnav.com\/en\/wp-json\/wp\/v2\/pages\/2575\/revisions"}],"predecessor-version":[{"id":2674,"href":"https:\/\/almasnav.com\/en\/wp-json\/wp\/v2\/pages\/2575\/revisions\/2674"}],"wp:attachment":[{"href":"https:\/\/almasnav.com\/en\/wp-json\/wp\/v2\/media?parent=2575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}